Terms of Purchase

Term Definition

These terms of purchase apply to all commodity transaction behaviors generated on the dogishumanus.it.com e-commerce platform. All users who complete order placement and payment on the platform shall be deemed to have fully read, understood and agreed to all the contents of these terms, and shall abide by the purchase rules and transaction norms formulated by the platform.

User Purchase Obligations

When purchasing products on dogishumanus.it.com, users shall ensure that the submitted order information (delivery address, contact information, consignee information) is true, accurate and complete, so as to avoid logistics delivery delay or package loss caused by wrong information. Users shall complete order payment in accordance with the platform’s payment rules, and shall not use illegal payment channels for transaction operations.

Platform Transaction Rules

All commodity prices displayed on dogishumanus.it.com are denominated in unified USD, including all product taxes and fees, with no additional hidden charges. The platform regularly launches preferential activities such as site-wide discounts of up to 70% off. All preferential rules are subject to the real-time display of the platform, and the platform has the right to adjust preferential activities according to operational needs.

Order Validity & Modification Rules

After the user pays successfully, the order takes effect immediately. Before the order is shipped, users can apply for order information modification or order cancellation through customer service. After the order enters the shipment process, the order information cannot be modified. All order modification and cancellation operations shall comply with the platform’s unified transaction rules.

Transaction Rights Protection

The platform guarantees that all pet health products sold on dogishumanus.it.com are genuine and qualified, with complete product qualifications and formal formula certification. For transaction disputes caused by product quality problems, the platform will verify and handle them in accordance with the return and refund policy to protect the legitimate purchase rights and interests of users.

 

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